The Challenge: Time-Consuming, Manual Processes
Managing Amazon Vendor operations is no small feat, especially when outdated systems and manual processes create unnecessary hurdles. For a leading US manufacturer and distributor of pet products, this was a daily struggle.
The company relied on Oracle NetSuite as their ERP and TrueCommerce for EDI connections. However, critical tasks like creating ASNs (EDI 856s) and routing requests still required manual input—taking up valuable time and resources.
- Manual creation of ASNs and routing requests.
- Inefficient processes for printing Amazon carton labels.
- Lack of seamless synchronisation between NetSuite and Amazon Vendor Central.