The Challenge: Managing Complex Collect Shipments
A USA-based healthcare distributor, specialising in batch-controlled vitamins and healthcare products, faced significant challenges as their Amazon Vendor account grew.
Participating in the Collect (WePay) programme, they managed batch-controlled stock, ASN creation, and UPS shipments, all of which required time-intensive manual processes.
The team struggled with:
- Batch and Expiry Management: Assigning batch numbers and expiry dates to SKUs for each order.
- Slow ASN Creation: Manual data entry and waiting for carrier assignments delayed shipments.
- Disjointed Labelling: UPS and Amazon label generation required logging into Vendor Central, adding to the workload.
- Inventory Reordering: Stock monitoring and supplier reordering demanded separate tools and extensive manual effort.