UK Homeware Brand Saves 30 Hours Per Week with KhooCommerce
From manual processes to efficient, scalable operations for a growing Amazon Vendor account.
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The Challenge: Managing Growth with Limited Resources
A leading UK distributor of homeware products was struggling to keep up with the operational demands of their growing Amazon Vendor account. With a bespoke, in-house ERP that couldn’t natively integrate with Amazon Vendor, their team faced:
- Manual Order Processing: Assigning stock, confirming POs, and processing shipments required hours of manual input.
- Complex Shipment Creation: Mixed and single-SKU cartons had to be manually configured, slowing down the dispatch process.
- Disjointed Labelling: Generating ASN and carrier labels required switching between multiple systems, adding time and risk of errors.
- Scalability Concerns: Increasing order volumes and seasonal peaks placed additional strain on the team, creating inefficiencies and delays.
As Amazon became a key part of their growth strategy, the company sought a scalable, efficient solution to automate their workflows and reduce the administrative burden.
The Challenge: Managing Growth with Limited Resources
A leading UK distributor of homeware products was struggling to keep up with the operational demands of their growing Amazon Vendor account. With a bespoke, in-house ERP that couldn’t natively integrate with Amazon Vendor, their team faced:
- Manual Order Processing: Assigning stock, confirming POs, and processing shipments required hours of manual input.
- Complex Shipment Creation: Mixed and single-SKU cartons had to be manually configured, slowing down the dispatch process.
- Disjointed Labelling: Generating ASN and carrier labels required switching between multiple systems, adding time and risk of errors.
- Scalability Concerns: Increasing order volumes and seasonal peaks placed additional strain on the team, creating inefficiencies and delays.
As Amazon became a key part of their growth strategy, the company sought a scalable, efficient solution to automate their workflows and reduce the administrative burden.
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The Solution: KhooCommerce Integration
KhooCommerce partnered with the client to deliver a tailored solution that integrated seamlessly with their bespoke ERP and addressed their operational challenges:
- Bespoke ERP Integration: A full EDI connection between the ERP and Amazon Vendor was established, automating data flows for PO confirmations, shipment creation, and invoicing.
- Autopack Wizard: This feature streamlined the configuration of mixed and single-SKU cartons, enabling rapid label creation with precise inner and outer packaging setups.
- Unified Labeling: Combined ASN and AMZNCC labels into a single SSCC label, reducing steps and improving efficiency.
- Real-Time Label Printing: Labels were generated at the point of packing, eliminating delays and simplifying the process for the warehousing team.
- Team Training and Support: Multiple staff members were trained to ensure the smooth adoption of the system, with ongoing support provided for troubleshooting and optimisation.
The Solution: KhooCommerce Integration
KhooCommerce partnered with the client to deliver a tailored solution that integrated seamlessly with their bespoke ERP and addressed their operational challenges:
- Bespoke ERP Integration: A full EDI connection between the ERP and Amazon Vendor was established, automating data flows for PO confirmations, shipment creation, and invoicing.
- Autopack Wizard: This feature streamlined the configuration of mixed and single-SKU cartons, enabling rapid label creation with precise inner and outer packaging setups.
- Unified Labeling: Combined ASN and AMZNCC labels into a single SSCC label, reducing steps and improving efficiency.
- Real-Time Label Printing: Labels were generated at the point of packing, eliminating delays and simplifying the process for the warehousing team.
- Team Training and Support: Multiple staff members were trained to ensure the smooth adoption of the system, with ongoing support provided for troubleshooting and optimisation.
The Results: Efficiency, Scalability, and Simplicity
Since implementing KhooCommerce, the company experienced significant improvements:
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30 Hours Saved Weekly
The team reduced the time spent on order processing and shipment creation by 30 hours per week.
30 Hours Saved Weekly
The team reduced the time spent on order processing and shipment creation by 30 hours per week.
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Faster Carton Packing
The Autopack Wizard automated mixed carton configurations, cutting down manual effort and processing time.
Faster Carton Packing
The Autopack Wizard automated mixed carton configurations, cutting down manual effort and processing time.
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Improved Scalability
The system now supports the company’s growth, handling increasing order volumes and seasonal peaks with ease.
Improved Scalability
The system now supports the company’s growth, handling increasing order volumes and seasonal peaks with ease.
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Streamlined Labeling:
Labels are generated quickly and accurately, ensuring compliance and reducing the risk of errors.
Streamlined Labeling:
Labels are generated quickly and accurately, ensuring compliance and reducing the risk of errors.
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What this KhooCommerce Vendor Had to Say
"We needed a scalable, efficient solution for our growing Amazon Vendor sales channel, as Amazon is a key part of our future growth strategy. Our internal ERP is versatile and central to our operations, but it couldn’t natively integrate with Amazon Vendor. KhooCommerce made setup and integration easy, and while some change management was required, the system is intuitive and user-friendly.
Order processing used to be time-consuming, and holidays caused major disruptions. The shipment process was a nightmare. Now, we can rapidly process orders and dispatch cartons with ease. The Autopack function has been a game-changer, turning the headache of mixed carton shipments into a quick, seamless process. This new system has been instrumental in ensuring our Amazon account’s success."
What this KhooCommerce Vendor Had to Say
"We needed a scalable, efficient solution for our growing Amazon Vendor sales channel, as Amazon is a key part of our future growth strategy. Our internal ERP is versatile and central to our operations, but it couldn’t natively integrate with Amazon Vendor. KhooCommerce made setup and integration easy, and while some change management was required, the system is intuitive and user-friendly.
Order processing used to be time-consuming, and holidays caused major disruptions. The shipment process was a nightmare. Now, we can rapidly process orders and dispatch cartons with ease. The Autopack function has been a game-changer, turning the headache of mixed carton shipments into a quick, seamless process. This new system has been instrumental in ensuring our Amazon account’s success."
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Why This Homecare Brand Chose KhooCommerce
The client selected KhooCommerce for its:
- Customised Integration: A tailored solution that worked seamlessly with their bespoke ERP.
- Time Savings: Automated processes freed up 30 hours per week for the team.
- User-Friendly Tools: The intuitive interface made adoption and training straightforward.
- Proactive Support: Responsive assistance ensured smooth implementation and long-term success.
Why This Homecare Brand Chose KhooCommerce
The client selected KhooCommerce for its:
- Customised Integration: A tailored solution that worked seamlessly with their bespoke ERP.
- Time Savings: Automated processes freed up 30 hours per week for the team.
- User-Friendly Tools: The intuitive interface made adoption and training straightforward.
- Proactive Support: Responsive assistance ensured smooth implementation and long-term success.
Key Takeaways
Ready to Streamline Your Amazon Vendor Operations?
If you’re looking for a scalable, efficient solution to optimise your Amazon Vendor workflows, contact KhooCommerce today.
