The Challenge: Managing Complex Amazon Vendor Workflows
Pyramid International, one of the UK’s largest manufacturers and distributors of branded merchandise for major franchises like Marvel, Star Wars, and DC, faced unique challenges in managing their Amazon Vendor operations. With a bespoke ERP system and a rapidly growing Amazon account, they encountered.
- Inefficient order processing: Accepting orders and managing shipments required significant manual effort, often taking days to complete.
- Compliance issues: Frequent carton compliance errors resulted in costly chargebacks of hundreds of pounds per week.
- Disjointed workflows: Managing production areas separately created logistical headaches and delays in fulfilling orders.
To scale their business and improve efficiency, Pyramid International sought an integrated solution that could handle their bespoke ERP system and meet Amazon Vendor’s stringent requirements.
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What Pyramid International Had to Say
"We’ve been with KhooCommerce for years, and it consistently delivers exactly what we need. When I stepped in to manage our largest single-day Amazon order volume in over five years, the entire process took just five minutes! Stock synced seamlessly with our ERP, orders were invoiced and sent to the warehouse within an hour.
Processing time has more than halved. On Mondays, we can have 1,000+ products ready for shipment by 9am, compared to the three-day process we had before. Carton compliance issues that once cost us hundreds per week are now completely resolved.
KhooCommerce is an all-in-one system that handles everything — from syncing Amazon orders via Vendor Central to managing stock, packing, and shipping with third-party carriers. It’s a game-changer that has saved us time, resources, and hassle, allowing us to focus on growing our business."
What Pyramid International Had to Say
"We’ve been with KhooCommerce for years, and it consistently delivers exactly what we need. When I stepped in to manage our largest single-day Amazon order volume in over five years, the entire process took just five minutes! Stock synced seamlessly with our ERP, orders were invoiced and sent to the warehouse within an hour.
Processing time has more than halved. On Mondays, we can have 1,000+ products ready for shipment by 9am, compared to the three-day process we had before. Carton compliance issues that once cost us hundreds per week are now completely resolved.
KhooCommerce is an all-in-one system that handles everything — from syncing Amazon orders via Vendor Central to managing stock, packing, and shipping with third-party carriers. It’s a game-changer that has saved us time, resources, and hassle, allowing us to focus on growing our business."
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Why Pyramid International Chose KhooCommerce
- Custom Integration: The bespoke ERP integration was tailored to Pyramid’s unique requirements.
- Streamlined Operations: Unified workflows reduced complexity and eliminated manual tasks.
- Scalable Solution: Enabled the company to handle growing order volumes and new product lines effortlessly.
- Expert Support: The KhooCommerce team provided hands-on assistance, ensuring a smooth implementation and quick resolution of any issues.
Why Pyramid International Chose KhooCommerce
- Custom Integration: The bespoke ERP integration was tailored to Pyramid’s unique requirements.
- Streamlined Operations: Unified workflows reduced complexity and eliminated manual tasks.
- Scalable Solution: Enabled the company to handle growing order volumes and new product lines effortlessly.
- Expert Support: The KhooCommerce team provided hands-on assistance, ensuring a smooth implementation and quick resolution of any issues.
Key Takeaways
Interested in Automating Your Bespoke ERP Integration?
KhooCommerce specialises in tailoring integrations for bespoke ERP systems, enabling you to automate workflows, reduce errors, and scale efficiently.
