The Challenge: Managing Growth While Reducing Administration
Gtechniq Ltd, a leader in high-quality automotive products, has been growing rapidly through Amazon Vendor. However, their manual processes for handling Purchase Orders (POs), shipments, and invoicing were creating significant bottlenecks:
- Order Processing Delays: Each order required manual acceptance, allocation, and shipment creation, taking 10+ minutes per order.
- Inefficient Invoicing: Duplication across three systems made invoicing a tedious, multi-hour task.
- Scaling Challenges: As order volume increased, the administrative workload grew, threatening to stall their growth without hiring additional staff.