An Italian healthcare company supplying Amazon Vendor accounts across Germany, France, Spain, and the UK struggled to manage their growing business. Relying on Google Docs, spreadsheets, and shared PDFs, their processes were time-consuming and unsustainable.

Key challenges included:

• Time-Intensive ASN Creation: Preparing and generating ASNs for multiple countries required significant manual effort.
• Disjointed Labeling Process: Separate workflows for ASN and UPS label generation slowed operations.
• Scalability Issues: Their current setup couldn’t handle increasing order volumes or support plans to expand their product range and geographical reach.

KhooCommerce provided a tailored solution to streamline operations and enable scalability.

• Pan-European EDI Integration: KhooCommerce set up EDI connections for Amazon Vendor accounts across Germany, France, Spain, and the UK, centralising management for all regions.
• Autopack Tool for ASN Creation: Automatically generated ASNs and emailed labels directly to the warehouse, eliminating the need for manual coordination.
• UPS Integration: Carrier labels and ASN labels were created simultaneously within the same interface, reducing steps and improving efficiency.